What is Wrong with Hiring

The podcast where we try to understand why hiring and getting hired in tech are both absolute nightmares, and try to figure out what to do about it. Hosted by Laura Klein and Amy Santee.

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What is Wrong with Hiring

Why is it such a pain in the ass to hire and get hired in tech? Join co-hosts Laura Klein and Amy Santee as they attempt to figure out what the heck is going on when it comes to hiring in this ridiculous industry. 

The answers may surprise and infuriate you! Ok, they probably won't totally surprise you, and will likely infuriate you (because humans gonna human). But we hope to provide some new perspectives and mild entertainment as we discuss the experiences of hiring managers, candidates, and talent professionals, and work toward solutions. Because y'know, we do care, and there is a better way.

About the Hosts

Laura Klein (she/her) is an angry hiring manager, co-host of What is Wrong with UX, and author of Build Better Products & UX for Lean Startups. Amy Santee (she/her) spent a decade working in tech and is now a Career Strategist & Coach for User Experience Professionals.

Episodes

7 days ago

Amy chats with coach Roberta Dombrowski about the experience of interviewing for tech jobs as “an only”. If you’ve ever been an “only” (woman, person of color, neurodivergent, queer, etc.) or first of your kind on a team, this one’s for you. Hiring managers, recruiters, and anyone else who cares about other people, can also learn a thing or two about creating an inclusive hiring process to set “onlys” up for success.
Roberta is the founder of Learn Mindfully where she helps onlys reestablish their relationship to work, themselves, and the people they work with, through an integration of head, heart, and body. 
With more than a decade of experience designing employee and customer experiences and working with leaders at companies like Adobe, Instacart, Shopify, ServiceNow, and LinkedIn, she is dedicated to leveling the playing field at work and believes that leaders at all levels can spark change.
Links
Episode transcript
Navigating Job Search Bias
70+ questions to make sure your next role meets your needs
More resources from Roberta
Please support our work with a rating and review or a throw us a few gold doubloons!
Got a request for a topic or guest speaker? Reach out to Amy on LinkedIn.

Monday Jun 17, 2024

Senior Product Design Manager and respected UX community contributor Mitch Clements shares how he created an attentive, fair, and effective hiring process to scale his 26-person (and counting!) design team at Encino. UX hiring managers and job seekers will appreciate Mitch's reflections on:
Lessons learned on screening and interviewing candidates in a crowded market, from entry level to advanced practitioners
The necessity of implementing a career architecture framework and standardized assessment rubrics to streamline the process and set expectations
The importance of empathy, communication, transparency in creating a high quality hiring experience
What Mitch looks for when hiring senior designers/IC’s and design managers
Why portfolios should NOT be a requirement for applications!
How posting on LinkedIn can help hiring managers attract design candidates
Optimistic predictions for a resurgence of UX hiring… sometime down the road
Links
Episode transcript
Mitch's website and coaching services
Mitch's LinkedIn
Please support our work with a rating and review or a throw us a few gold doubloons!
Got a request for a topic or guest speaker? Reach out to Amy on LinkedIn.

Tuesday May 28, 2024

Leadership coach, design executive, and founder of Happy Path Sally Carson. Sally shares her hiring insights and job search advice based on 20+ years in tech, including her time as a hiring manager and leader of design teams at LinkedIn and Cisco. We talk about:
Using a "jobs to be done" framework to craft your resume, portfolio, and other materials according to the needs and goals of your audience
Insights into how recruiters use LinkedIn search and filters to find qualified candidates (Sally's team worked on variety of features for finding talent)
Tips for optimizing your LinkedIn profile that go beyond the basics (like adding skills tags to your jobs so you come up in search)
One Weird (Smart) Trick for figuring out how to talk about the business impact of your work
How managing up *might* help you avoid a layoff
Why design and tech professionals need to learn AI now
Something about bras for dogs?
Links
Episode transcript
Sally's website
Keep your job in 2024 by managing up
Adding business results to LinkedIn profile
Importance of adding skills to LinkedIn profile
The AI Dilemma - from the Center for Humane Technology (vimeo)
Free LinkedIn Learning AI course
Please support our work with a rating and review or a throw us a few gold dubloons!
Got a request for a topic or guest speaker? Reach out to Amy on LinkedIn.

Wednesday Apr 24, 2024

Amy chats with Dave Miller, an 18-year talent management veteran and founder of Design Citizen, a human-centered recruiting and career advisory firm for product and creative professionals in tech. 
Tune in for lots of gems as Dave shares his insights on past, present, and future tech industry and job market trends (good news: things are looking a bit better!), with a healthy mix of reality check and optimism about the impact of AI on tech professionals. 
Dave actually walks the talk in his work with candidates, emphasizing fair pay and respectful hiring processes. If you're looking for (or hiring for!) positions in product, design, research, marketing, and related roles, get with Dave stat! 
Links
Episode transcript
Please support our work with a rating and review or a throw us a few shillings! This shit costs money after all.
Got a request for a topic or guest speaker? Reach out to Amy on LinkedIn.

Tuesday Apr 02, 2024

In this special episode swap, Amy joins Jeremy Miller, host of Beyond UX Design, for an in-depth conversation about the state of the UX job market.
We touch on some familiar topics around the mass tech layoffs, but the primary focus of our discussion looks at how job seekers can manage their response to layoffs and navigate the job search during a chaotic time.
Plus a fun April Fool's Day Joke... 
Links
Check out Jeremy's Podcast, Beyond UX Design
Grab his book, Beyond UX Design: Master Your Craft Beyond Pixels and Prototypes, for 10% off
Watch the recording of our live Q&A on the state of the UX job market
Episode transcript
Support our work:
Please rate our show, spread the word, or hit us up with a lil contribution! This shit costs money after all.
Got a hiring topic request? Reach out to Amy on LinkedIn and we can cover it in a future episode.

Sunday Mar 03, 2024

Today we answer some great questions from our fabulous listeners! Hope it helps!
Is it worth applying to jobs on LinkedIn and Indeed?
We're supposed to network to find a job, but what do you do when no one you know has an open role? 
When hundreds or thousands of people apply to a job in just a few days, should you even bother?
Why does it seem like companies are hiring more UX contractors these days? What does it mean for the future of the field?
What are some UX research-adjacent careers that pay the same?
With more companies wanting hybrid designer-researchers, what does this mean for the evolution of our skill sets?
Why are companies passing up on qualified, extending the process in search for the “perfect candidate" (who may not actually exist)?
Why do I keep seeing the exact same jobs getting reposted every few months for nearly 2 years now?
This episode is sponsored by the University of Pennsylvania Stuart Weitzman School of Design. Learn more about their Executive Program in Design Leadership here.
Episode transcript
Support our work by leaving a rating and review, or throw us a few bucks for coffee and beer!
Got a hiring topic request? Reach out to Amy on LinkedIn and we can cover it in a future episode.

Monday Feb 19, 2024

What can job seekers, hiring managers, and companies do to mitigate bias in hiring? In this conversation with writer, speaker, consultant, and all around awesome guy David Dylan Thomas, we discuss the individual and collective actions we can take to alleviate the burden on candidates who just want to get a damn job.
Buckle your seatbelts for an adventurous exploration of cognitive biases in hiring, how to address common concerns like resume gaps and layoffs, the ugly origins of employer-employee power dynamics and exploitation, risk taking and self-censorship, the dangers of AI (because of course), and the role of *gasp* tech worker unions in creating a more equitable hiring processes. 
Plus a sneak peek into Dave's zombie-social commentary film project, White Meat!
Episode transcript
Links
David Dylan Thomas
This episode is sponsored by the University of Pennsylvania Stuart Weitzman School of Design. Learn more about their Executive Program in Design Leadership here.
Support our work by leaving a rating and review, or throw us a few bucks for coffee and beer!
Got a hiring topic request? Reach out to Amy on LinkedIn and we can cover it in a future episode.

Sunday Feb 11, 2024

Amy chats with coach, trainer, speaker, and founder of The Early Manager, Joe Cardillo (they/them), about how we can use research and emotional intelligence to "read the room" when interviewing—i.e., figuring out the context of the organization, team, and manager to ascertain fit and effectively position ourselves to land the role.
We cover:
Asking specific questions to get specific answers
 
Questions as a form of positioning
 
The importance of researching an organization's business model, funders, product roadmap, reporting structure, public earnings reports, and other items
 
Explicit and implicit values, and corporate performativity
 
Self censorship and and professional risk-taking
Episode transcript
Links
The Early Manager
Connect with Joe on LinkedIn and Mastodon
Albert's List Job Search Community
Black Remote She
Finding Your Ideal Tech Role, Elisa Valdez de Ramirez
Support our work by leaving a rating and review, or throwing us a few bucks!
Got a hiring topic request? Reach out to Amy on LinkedIn and we can cover it in a future episode.

Sunday Jan 28, 2024

Feeling slightly depressed, Amy talks about the state of the UX and tech job market in the US, which is complete shit show right now. She tries her darnedest to make sense of what's going on and what we might expect in the near-term, based on existing data sources and job seeker sentiment.  
Original post
Episode transcript
Support our work:
Spread the word about our show, leave a rating and review, or hit us up with a lil donation!.
Got a hiring topic request? Reach out to Amy on LinkedIn and we can cover it in a future episode.

Professional Branding (Ew!)

Monday Dec 18, 2023

Monday Dec 18, 2023

Laura and Amy discuss the really unpleasant topic of "professional branding" (ew!), and try to make a bit more palatable and relevant.As awful as it sounds, putting a bit of effort into how you show up in the world and tell your story can be beneficial for a job search, career development, networking, and professional opportunities.And don't worry, it doesn't mean you need to become a Thoughtfluencer TM with a massive following!
Links
Episode transcript
[Panel Event Recording] Job Search Strategy, Taking Risks, & Telling Your Story, Research Ops Community
Personal Branding Ruins People's Lives
Dre Beltrami - No BS Branding (podcast)
Personal branding for people who hate personal branding
Why 'Build Your Personal Brand' Is The Worst Career Advice Ever  
Brand or be branded — Beautiful Trouble 
How to Design a Bio, Part 1 - nikki espartinez
How to Design a Bio, Part 2 - nikki espartinez
Building & growing a (digital) reputation - nikki espartinez
 
Got a hiring topic request? Reach out to Amy on LinkedIn and we can cover it in a future episode.
If you're so inclined, we'd love your help in spreading the word about our show with a rating and review on your favorite podcast app.
And if you're feeling extra generous, we would appreciate a financial contribution to support our work!

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